Frequently Asked Questions (FAQs)
Your Guide to Understanding Our Document Shredding, Hard Drive/Data Storage Destruction & Electronics Recycling Services
Frequently Asked Questions (FAQs)
Seeking clarity on our services? Browse our FAQs for insights into our shredding and recycling processes, security measures, and more. This section aims to address your most common questions, offering you a clearer understanding of how we protect your information. For queries not covered here, don't hesitate to get in touch.
When will my documents be shredded?
- Recurring/routine scheduled service = Within 3 business days. (Industry Standard)
- Purge services = Within 15 business days
- Drop-off = Same day
People always want to know “what do the bins and consoles look like"?
Consoles
Bins
What are your business hours?
Mon – Thurs 8:00-4:00; Friday 8:00 am – 3:00 pm
Are you open Saturday?
No, we are closed on Saturdays.
I have very confidential information, is it secure?
Our facility is monitored 24/7 via alarm and video surveillance (inside and outside). All documents are traceable from the point we take possession of them until they reach the commercial paper mill.
Yes! We require criminal background checks on all employees as well as random drug screening. Hands on and formal training in information security is provided to all employees.
Do you charge for drop off?
Yes, a nominal fee.
What forms of payment are accepted?
We accept cash, check, all major credit and debit cards.
Do I need to remove paper clips or staples?
No, you don't need to remove paper clips or staples from documents you are having shredded.
What happens to the shredded paper?
All shredded paper is recycled at commercial paper mills reducing your carbon footprint.
Can I watch the paper being shredded?
Yes, by appointment. The industrial shredding machine must be available just for your service.
Can I shred my own documents?
As part of our white glove service we will do this for you.
Do you come to my home or business and shred?
All documents are shredded in our facility, they are not transferred anywhere.
Are my documents moved or relocated from this facility?
We are a plant-based secure document destruction business. We pick up and securely transport your documents to our facility and shred them in our facility.
How do I dispose of my hard drives?
Bring them to us and we will destroy them for you then recycle them.
We have a shredder at home or in our office. Why do we need you?
- Employee time saver
- Traceable process
- Regulatory compliance
Get Your Personalized Quote!
Take the first step towards secure and responsible document handling. Whether you're looking for document shredding, data/hard drive destruction, or electronics recycling, we provide tailored solutions that meet your specific needs. Our team is ready to offer you a competitive quote that ensures the safety, compliance, and convenience you deserve. Let's protect your information and the planet together!
Customer Service
Customer Service Email
info@puredataservices.com
Visit Our Office
4072 13th St, Wyandotte, MI 48192
Business Hours
Mon-Thu: 8:00am-4:00pm
Fri: 8:00 am-3:00pm
Sat-Sun: Closed
Give Us a Call
(734) 283-3000
Phone Hours
Mon-Thu: 8:00am-4:00pm
Fri: 8:00 am-3:00pm
Community Shred Days
Discover the convenience and security of our Community Shred Days, brought to you by Pure Data Services. These events offer a complimentary and professional shredding service for all local residents.
Safeguard your sensitive documents and contribute to community security by joining us at our next Shred Day. It's an easy and effective way to ensure your confidential information is disposed of properly.